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International Shipping
Worldwide shipping is provided via Russian Post, EMS, DHL, and BXB delivery services. Shipping is free. Delivery times are calculated individually and can be clarified with our manager.
Payment
Payment is made on the website using international bank cards: Mastercard, Visa, and UnionPay.
At present, cards issued in the following countries are not supported: Albania, Barbados, Burkina Faso, Cambodia, Cayman Islands, Haiti, Jamaica, Jordan, Mali, Morocco, Myanmar (Burma), Nicaragua, Pakistan, Panama, Philippines, Senegal, South Sudan, Syria, Uganda, Yemen, Iran, North Korea, USA, Ukraine, Afghanistan, Democratic Republic of the Congo, Cuba, Iraq, Libya, Venezuela, Azerbaijan, Western Sahara, Nicaragua, Mali, Zimbabwe, Singapore, Turkey, Canada, DPRK, Cayman Islands, Malta.
Cryptocurrency payment is also available — please contact our manager for details.
If you experience any difficulties with payment, please contact our manager, and we will help you choose the most convenient payment option for your order.
At present, cards issued in the following countries are not supported: Albania, Barbados, Burkina Faso, Cambodia, Cayman Islands, Haiti, Jamaica, Jordan, Mali, Morocco, Myanmar (Burma), Nicaragua, Pakistan, Panama, Philippines, Senegal, South Sudan, Syria, Uganda, Yemen, Iran, North Korea, USA, Ukraine, Afghanistan, Democratic Republic of the Congo, Cuba, Iraq, Libya, Venezuela, Azerbaijan, Western Sahara, Nicaragua, Mali, Zimbabwe, Singapore, Turkey, Canada, DPRK, Cayman Islands, Malta.
Cryptocurrency payment is also available — please contact our manager for details.
If you experience any difficulties with payment, please contact our manager, and we will help you choose the most convenient payment option for your order.
Returns
The cost of return shipping is covered by the customer.
Returned items must meet the following conditions:
— The returned item must arrive at our return location no later than 21 days from the date of purchase. After this period, we cannot guarantee a refund;
— Once the item is received at the return location and all return conditions are met, the refund will be issued using the same payment method used for the purchase;
— We strongly recommend that all customers inspect the item upon receipt before removing tags, price labels, or original packaging;
— Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached.
Return address:
Russia, Saint Petersburg, Chkalovsky Ave. 15G, 197110
Gizhevskaya Ekaterina Anatolyevna
Returned items must meet the following conditions:
— The returned item must arrive at our return location no later than 21 days from the date of purchase. After this period, we cannot guarantee a refund;
— Once the item is received at the return location and all return conditions are met, the refund will be issued using the same payment method used for the purchase;
— We strongly recommend that all customers inspect the item upon receipt before removing tags, price labels, or original packaging;
— Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached.
Return address:
Russia, Saint Petersburg, Chkalovsky Ave. 15G, 197110
Gizhevskaya Ekaterina Anatolyevna
Refunds
Once we receive the item and confirm that it meets the return conditions, we will issue a refund using the same payment method used for the purchase. Please note that the refund processing may take up to 14 business days, depending on your bank or payment provider.
According to our public offer agreement, clause 7.2.2, refunds are issued excluding shipping costs.
According to our public offer agreement, clause 7.2.2, refunds are issued excluding shipping costs.
After Purchase
Once you have placed an order, our managers will contact you within a few hours via Telegram to confirm the order (if you did not provide your username, we will contact you via WhatsApp or email).
Our contacts
Our studio, where you can try on all of our items, is located at:
Saint Petersburg, Chkalovsky Ave. 15G, 4th floor (by appointment only).
+7 (995) 662-35-74
gizhik.brand@yandex.com
Telegram
Our managers’ working hours:
Weekdays from 10:00 AM to 8:00 PM (Moscow time).
Saint Petersburg, Chkalovsky Ave. 15G, 4th floor (by appointment only).
+7 (995) 662-35-74
gizhik.brand@yandex.com
Telegram
Our managers’ working hours:
Weekdays from 10:00 AM to 8:00 PM (Moscow time).